If you create, transmit, or display information while using KeepOnMovin’, you may provide only information that you own or have the right to use. When you provide information through KeepOnMovin’, you give IMS a license to use and distribute it in connection with KeepOnMovin’ and other IMS services.
What information do we collect?
The main reason we collect personal information from you is to give you a safe, smooth, efficient, and customized experience. That way you get the services and features that most likely meet your needs, safely and easily. Remember, you always have the option not to provide information by either choosing not to become a User, or by skipping the particular feature of the Site for which the information is being collected.
You can browse our site anonymously, but once you create an account, we may ask you to provide:
- Contact and identity information
- Billing information
- Medical information
- Other personal information as indicated (our forms indicate what info is required, and what info is optional.)
Information about Third Parties
As you use KeepOnMOvin’ you can also, from time to time, enter personal information about third parties. For example, if you are a healthcare provider, you can enter personal information about your patients.
How we use non-medical information
We use personal non-medical information in the file we maintain about you, and other information we obtain from your current and past activities on KeepOnMovin’. We do that in order to:
- Provide the services offered by KeepOnMovin’
- Resolve service problems
- Improve our services
- Troubleshoot problems
- Bill any amounts due from you, your healthcare provider, or a third party
- Deliver information to you that, in some cases, is relevant to your interests, such as product news
- Customize your experience
- Detect and protect us against error, fraud and other criminal activity
- Enforce our Terms of Service
- Provide you with system or administrative messages, and as otherwise described to you at the time of collection
Sometimes we’ll use email your address or other contact information in order to:
- Get your feedback on our services
- Analyze our site usage
- Improve our content and product offerings
- Customize the site’s content, layout, and services
How we use Health Information
We maintain health care and payment-related information on behalf of your health care providers and patients, and we are accountable to health care providers and health plans for how we use and disclose that information. In general, we are subject to the same restrictions on use and disclosure as health care providers and health plans, including the restriction imposed by the Health Insurance Portability and Accountability Act (HIPAA) and similar state laws. Your health plan and your health care providers should provide you with a HIPAA notice of privacy practices that describes how they use and disclose health information. In general, health plans and health care providers may use and disclose your health information to:
- Provide health care services to you;
- To obtain or make payment for health care services provided to you; and
- Operate their health plans or medical practices.
HIPAA and state laws allow certain other disclosures, for example in court proceedings, to law enforcement authorities, and for public health reporting. You should review your health plan’s and health care providers’ HIPAA notices of privacy practices for a full explanation of how they may use and disclose your health information.
In general, we may make health information on KeepOnMovin’ available
- To patients to whom the health information pertains, and to guardians and legal representatives of patients;
- To health care providers; and
- To health plans.
We may also use and disclose health information for any purpose for which a health plan or health care providers could use or disclose it, as described in their HIPAA notices of privacy practices. When we use or disclose health information, we are subject to the same restrictions as health plans and health care providers. However, we can also use and disclose health information in order to operate our business and KeepOnMovin’. If we disclose health information to a contractor who helps us operate KeepOnMovin’, we will obtain an agreement from the contractor to hold health information in confidence. We may also de-identify health information or aggregate it with the information of other users so patients cannot be identified, and use and disclose de-identified and aggregated health information without restriction.
We are required to keep health information secure, to prevent unauthorized people from having access to it. We take industry-standard measures to safeguard health information and to prevent misuse.
As long as you have a valid User account with KeepOnMovin’, you have on-line access to health information on our Site, and others may access health information if you disclose your username and password. By accessing KeepOnMovin’ you agree that you will not disclose your username and password to others.
HIPAA and state laws may give you additional rights, and impose additional obligations, concerning health information. In general, HIPAA gives patients the right to have access to health and payment information, and to receive a copy of it. Patients may also have the right to amend the information if your health plan or your health care provider agrees that it is incorrect. These rights are explained in your health plan’s and/or health care providers’ HIPAA notice of privacy practices. KeepOnMovin’ gives you access to your on-line account, but in order to exercise any of your rights under HIPAA, patients should contact your health plan or health care provider directly.
Tracking of Certain Information
In order to improve KeepOnMovin’, we also automatically track certain information about you based upon your behavior on KeepOnMovin’. We use this information to do internal research on our Users’ demographics, interests, and behavior to better understand, protect and serve you and our community. This information may include browsing history and your IP address.
Legal Requests and Emergencies
We cooperate with law enforcement inquiries and demands for information that are made under force of law. If it’s what we believe is an emergency situation, we may provide personal information to law enforcement agencies. We may also provide personal information where required by statute, court order, legal process or lawful authority. Lastly, we may provide it to our legal counsel in connection with the foregoing.
Data Security and Integrity
IMS takes reasonable precautions to maintain the security of your information and to protect it from loss, misuse and unauthorized access, disclosure, alteration, and destruction.