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Privacy Policy

This is the Privacy Policy of KeepOnMovin’, and the websites and applications associated with KeenOnMovin’, operated by Intelligent Movement Systems, Inc. (IMS). It describes the information that we collect from you as part of the normal operation of KeepOnMovin’, and how we use and disclose this information. By accessing KeepOnMovin’, you expressly consent to our collection, use and disclosure of your personal information in accordance with this Privacy Policy.

If you choose to use the services we offer, you will sign our on-line Terms of Service. This Privacy Policy is part of our Terms of Service. Our Terms of Service differ depending on how you use KeepOnMovin’. If you are a health care provider and you are using KeepOnMovin’ to coordinate the treatment of your enrollees or patients, you sign our Professional Terms of Service. If you are using KeepOnMovin’ to manage your own health care or to communicate with your health care providers, you sign our Personal Terms of Service. How we use information about you depends on how you are using KeepOnMovin’. The term “User” means every user of KeepOnMovin’, regardless of role.

If you create, transmit, or display information while using KeepOnMovin’, you may provide only information that you own or have the right to use. When you provide information through KeepOnMovin’, you give IMS a license to use and distribute it in connection with KeepOnMovin’ and other IMS services.

What information do we collect?
The main reason we collect personal information from you is to give you a safe, smooth, efficient, and customized experience. That way you get the services and features that most likely meet your needs, safely and easily. Remember, you always have the option not to provide information by either choosing not to become a User, or by skipping the particular feature of the Site for which the information is being collected.

You can browse our site anonymously, but once you create an account, we may ask you to provide:

  1. Contact and identity information
  2. Billing information
  3. Medical information
  4. Other personal information as indicated (our forms indicate what info is required, and what info is optional.)

Information about Third Parties
As you use KeepOnMOvin’ you can also, from time to time, enter personal information about third parties. For example, if you are a healthcare provider, you can enter personal information about your patients.
How we use non-medical information
We use personal non-medical information in the file we maintain about you, and other information we obtain from your current and past activities on KeepOnMovin’. We do that in order to:

  1. Provide the services offered by KeepOnMovin’
  2. Resolve service problems
  3. Improve our services
  4. Troubleshoot problems
  5. Bill any amounts due from you, your healthcare provider, or a third party
  6. Deliver information to you that, in some cases, is relevant to your interests, such as product news
  7. Customize your experience
  8. Detect and protect us against error, fraud and other criminal activity
  9. Enforce our Terms of Service
  10. Provide you with system or administrative messages, and as otherwise described to you at the time of collection

Sometimes we’ll use email your address or other contact information in order to:

  1. Get your feedback on our services
  2. Analyze our site usage
  3. Improve our content and product offerings
  4. Customize the site’s content, layout, and services

How we use Health Information
We maintain health care and payment-related information on behalf of your health care providers and patients, and we are accountable to health care providers and health plans for how we use and disclose that information. In general, we are subject to the same restrictions on use and disclosure as health care providers and health plans, including the restriction imposed by the Health Insurance Portability and Accountability Act (HIPAA) and similar state laws. Your health plan and your health care providers should provide you with a HIPAA notice of privacy practices that describes how they use and disclose health information. In general, health plans and health care providers may use and disclose your health information to:

  1. Provide health care services to you;
  2. To obtain or make payment for health care services provided to you; and
  3. Operate their health plans or medical practices.

HIPAA and state laws allow certain other disclosures, for example in court proceedings, to law enforcement authorities, and for public health reporting. You should review your health plan’s and health care providers’ HIPAA notices of privacy practices for a full explanation of how they may use and disclose your health information.

In general, we may make health information on KeepOnMovin’ available

  1. To patients to whom the health information pertains, and to guardians and legal representatives of patients;
  2. To health care providers; and
  3. To health plans.

We may also use and disclose health information for any purpose for which a health plan or health care providers could use or disclose it, as described in their HIPAA notices of privacy practices. When we use or disclose health information, we are subject to the same restrictions as health plans and health care providers. However, we can also use and disclose health information in order to operate our business and KeepOnMovin’. If we disclose health information to a contractor who helps us operate KeepOnMovin’, we will obtain an agreement from the contractor to hold health information in confidence. We may also de-identify health information or aggregate it with the information of other users so patients cannot be identified, and use and disclose de-identified and aggregated health information without restriction.

We are required to keep health information secure, to prevent unauthorized people from having access to it. We take industry-standard measures to safeguard health information and to prevent misuse.

Your Rights
As long as you have a valid User account with KeepOnMovin’, you have on-line access to health information on our Site, and others may access health information if you disclose your username and password. By accessing KeepOnMovin’ you agree that you will not disclose your username and password to others.

HIPAA and state laws may give you additional rights, and impose additional obligations, concerning health information. In general, HIPAA gives patients the right to have access to health and payment information, and to receive a copy of it. Patients may also have the right to amend the information if your health plan or your health care provider agrees that it is incorrect. These rights are explained in your health plan’s and/or health care providers’ HIPAA notice of privacy practices. KeepOnMovin’ gives you access to your on-line account, but in order to exercise any of your rights under HIPAA, patients should contact your health plan or health care provider directly.

Links
Our websites and applications may contain links to other sites. Please be aware that IMS is not responsible for the privacy practices of such other sites, and this Privacy Policy does not apply to such sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information.

Tracking of Certain Information
In order to improve KeepOnMovin’, we also automatically track certain information about you based upon your behavior on KeepOnMovin’. We use this information to do internal research on our Users’ demographics, interests, and behavior to better understand, protect and serve you and our community. This information may include browsing history and your IP address.

Use of Cookies
Our sites may use cookies to enhance your experience while visiting our sites. Cookies are pieces of information transferred to the browsing computer and used for record- keeping purposes. Cookies generally assist users by performing certain functions such as saving passwords and personal preferences regarding the sites. Cookies are linked to personally identifiable information. Many consider the use of cookies to be an industry standard.

Your browser is probably set to accept cookies. However, if you would prefer not to receive cookies, you can alter the configuration of your browser to refuse cookies. If you choose to have your browser refuse cookies, it is possible that some areas of our sites will not function properly when you view them.

Some of our business partners use cookies on our site. We have no access to or control over these cookies. This privacy statement covers the use of cookies by IMS only and does not cover the use of cookies by any third parties.

Legal Requests and Emergencies
We cooperate with law enforcement inquiries and demands for information that are made under force of law. If it’s what we believe is an emergency situation, we may provide personal information to law enforcement agencies. We may also provide personal information where required by statute, court order, legal process or lawful authority. Lastly, we may provide it to our legal counsel in connection with the foregoing.

Data Security and Integrity
IMS takes reasonable precautions to maintain the security of your information and to protect it from loss, misuse and unauthorized access, disclosure, alteration, and destruction.

Changes to this Privacy Policy
IMS may make changes to this Privacy Policy from time to time. IMS will take reasonable efforts to notifiy users in advance of any changes to this Privacy Policy.

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